Tracks Employment


Job Title:

Employment Services Counsellor/Case Manager

Work Hours:

Monday to Friday, 8:30 – 4:30.

Anticipated Start Date:

Expected start date: 2021-09-27

Contract position: until March 31, 2022 – Will be extended dependant on funding allocations for 2022-2023 fiscal year.



Collingwood, ON

Job Description

Job Description:

  • To support Clients from assessment through to employment by providing ongoing assistance and follow up to monitor progress by linking clients with appropriate community and employment supports, providing job coaching and training opportunities.
  • Support and case manage individuals of all ages seeking employment support to meet their employment goals.
  • Work collaboratively with employment assisted individuals to develop an “Employment Action Plan” and provide support in working toward a mutually agreed employment related outcome.
  • Identify client strengths and challenges as they relate to employability – Conduct standardized assessments to determine client interests, aptitudes and abilities on a one-to-one basis, where appropriate
  • Identify barriers to employment and assist clients to develop job readiness skills and job search strategies
  • Support participant with job retention strategies
  • Conduct outreach to community organizations to promote TRACKS Employment, develop quality partnerships and establish referral protocols.
  • Liaise with job developer, EO team, government departments and other social, employment and community agencies on mutual clients as needed to facilitate client progress.
  • Design and deliver interactive workshops based on identified clients’ needs.
  • Enter accurate client data into the EOIS CaMs system in a timely manner.
  • Maintain case notes and appropriate documentation about client progress.


  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care



  • Successful completion of a post secondary degree/diploma in a relevant field of study that may include, but is not limited to human or social services, psychology or sociology or a combination of related education and experience.
  • Experience in a role providing career or vocation advising is an asset.
  • Experience working with labour market trends and information to assist in the development or career plans and labour market objectives.
  • Strong computer skills –Microsoft Office/365, Social Media, Presentation platforms
  • Proven communication skills (written and oral) and conflict resolution skills with the ability to work under pressure and respond effectively in difficult/sensitive situations.
  • Organizational and time management skills to handle multiple responsibilities
  • Ability to take initiative, work independently and as part of a team to achieve site targets.
  • Valid Drivers’ license and access to transportation
  • Assist in other agency duties as required.


Tracks Employment and Resource Services

How to Apply:

Please email your resume to 

Date Posted:

September 8th, 2021  

Posting expires:

September 23, 2021

To apply for this job email your details to