• Full Time
  • Remote

Social Enterprise for Canada


Job Title:

Senior Director of Access Services

Work Hours:



Salary range of $80,000 to $85,000 per year, extended health benefits, paid sick and vacation time.

Anticipated Start Date:




Job Description

Social Enterprise for Canada (SEC) envisions a community that exemplifies Canadian values, where all people realize their full potential and have the opportunity to belong in and contribute to a prosperous and inclusive society. SEC is a progressive charitable organization that owns and operates Social Enterprise Canada Corporation, a for profit Canadian company. By leveraging both business and not for profit charitable companies, SEC pursues its mission to promote integration and equity for diverse populations by providing fee based, ethically priced and publically accessible, government funded human services.

SEC maintains its head office in Newmarket, Ontario and delivers place based services in the Regions of Simcoe, York, Durham and Peel and provides virtual services within Ontario and Canada. SEC signature service expertise includes: Immigration and Settlement services, Family Justice Supervised Access, Early Years family parenting advisement and licensed and regulated care services, virtualized multilingual service information, referral booking and intake services and Interpretations and Document Translations.

SEC is a leader the in development of multi stakeholder collaborative, regional service models.

SEC strives to build business and to enrich lives through customer focus, high satisfaction, high impact and continuously improving operational efficiency.

Candidate profile

  • Personally and professionally uphold and embrace SEC values
  • Strong understanding of public service ethos
  • 5 years full time experience leading a high-performance team
  • Proven track record in driving best practice to improve productivity, value added public service and profitability in fee based human services delivery
  • Strong hands-on leadership skills and the ability to influence and persuade others internally and externally to the agency
  • High tolerance for change and ambiguity
  • Innovation focused and continuous improvement minded
  • Developed relationships with senior government administrators and elected leadership

The Role

Reporting directly to the Chief Executive Officer, the Senior Director of Access Services will be accountable for the oversite, development and growth of business operations and government service delivery service specializing in;

  • Newcomer and immigration services and supports
  • Multilingual communication and information services

The Senior Director of Access Services will;

  • Perform as a member of the executive leadership team (ELT) by bringing knowledge and experience to bear on strategy and business decisions involving all aspects of SEC and SECC operations.
  • Achieve agreed-upon operations Key Performance Indicators.
  • Manage current Federal, Provincial and Municipal contracts.
  • Source and negotiate new government funding opportunities.
  • Develop and implement new business strategies with a for-profit focus.
  • Lead and develop a scalable team of operations experts to achieve targets and strategic goals
  • Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational outputs.
  • Ensure that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions and facilities are in line with the organizations business plan and vision.
  • Conceive and implement demand-planning solutions.
  • Budget preparation and expense monitoring.
  • Collaborate across the sector with key external partners to help establish a service foundation that supports growth.


Required qualifications

  • Legally able to work in Canada for a period of more than 2 years
  • Submission of Clear Vulnerable sector screen, and personal credit screen
  • A valid driver’s license and access to reliable vehicle
  • Proof of full Covid vaccination

Skills and Qualifications

  • Canadian Bachelor’s degree or international equivalent or higher in a business or related public service field or the corresponding accumulated progressive experience
  • Strong technical aptitude and understanding
  • Practical knowledge of immigration services
  • Strong research and analytical skills
  • Excellent proposal writing skill.
  • Demonstrated competence in administering government service agreements in excess of 2 million dollars
  • Strong financial acumen to drive profitability and manage public funds to return maximum public value

Vaccination Policy:

Must be vaccinated.


Social Enterprise for Canada

How to Apply:

Please visit this link to apply https://ca.indeed.com/viewjob?jk=e1f3471ea08c4aa0&from=tp-serp&tk=1fp5c7ss9t50k801

Date Posted:

January 11, 2022  

Posting expires:

February 11, 2021

To apply for this job please visit ca.indeed.com.