Technical Support Officer (Temporary Contract)

Participate in the Register to Vote program in your electoral district from April 14-May16, 2025, on a part-time basis the setup technical equipment (80-120 hours total).

During election period you will work full-time hours with overtime (40-50 hours per week over an 8 week period).

May also be asked to work some hours to pack up technical equipment at the local election office at the end of the election period.

Job Description

• Working with Elections Ontario’s vendors to receive and install production centre equipment, and test all

hardware and telephone systems in the returning, training, and logistics offices.

• Providing technical troubleshooting and support within these offices.

• Ensuring the timely and accurate production of management reports and Lists.

• Verifying that the data entered into the systems by the Resource Staff is complete and accurate.

• Establishing and following verification procedures and make necessary corrections.

• Working with candidates to provide list and map products, including the check-in and check-out process.

• Working closely with the Poll Technical Officer when supporting election equipment used at voting locations

• May be traveling to voting locations within the electoral district to resolve technical issues.

• Performing other duties as assigned by the Returning Officer or designate.

Qualifications:

• Experience with computer applications like web browsers, Microsoft Word®, and Microsoft Excel®.

• Strong verbal and written communication, planning, technical troubleshooting, and keyboarding skills.

• Experience with networking (WAN, LAN, cellular), computer hardware, computer applications, web-based applications, laser printers, and multi-line telephone systems.

• Strong leadership, collaboration, organizational, and planning skills.

• Able to work for long stretches of time, especially during election days.

• Ability to stay composed under pressure.

• Ability to work in a fast-paced environment during an electoral event.

• Local election office experience is a plus.

• Must have a vehicle to travel to voting locations with spare equipment (e.g., ePoll Book cases) for troubleshooting and break/fix.

• Must be 18 years of age or older, eligible to work in Canada, a Canadian citizen, and a resident of Ontario, as per the Election Act.