Receptionist

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Job Description

As a growing small business, The Clever Office is seeking a like-minded person to support reception. This is a great opportunity for someone who is adaptable, computer-savvy

IF YOU…. Can answer the phone, type well, are tech-savvy, and an extrovert, those are all the key requirements of this part-time position and we’d love to hear from you.

Admin/ Reception Duties:

• Answer phone for Clever Office and multiple virtual reception clients
• Reply to email requests for Clever Office and clients
• Outgoing calls to confirm bookings, etc, for Clever Office and clients
• Shared reception duties for office members (greeting clients, offering coffee/tea, providing assistance when needed)
• Use software systems for virtual clients such as Roofr, Google Calender, Clockify, JobNimbus, Bitrix, Jobber
• Reply to website chat requests using proprietary system for Clever Office services
• Create and process appointment bookings, estimates, job requests,
• Receive and sort mail, send mail, send and receive shipments, send notifications and reminders.
• General office clean-up and dishes daily. Every Friday sweep & mop floors, change all office garbages.
• Keep office inventory (ie printer paper, pens/pencils, paper towel)
• Social Media posts
• Additional responsibilities depending on client requests.

Future Opportunity – We want to work with other team members who enjoy their work. As The Clever Office business grows over the years, we encourage our team to do more of the work they are good at and enjoy. Bookkeeping, Marketing & Social Media, Customer Support & Sales, Website Development, and Copywriting, are all specific fields of future opportunity that can start with this part-time position.

Qualifications:

• Intermediate Microsoft Office skills (Word, Excel, Outlook)
• Able to problem solve and learn new programs/software/apps
• Knowledge of basic photo manipulation – Cropping, resizing, a little editing in programs like Photoshop, Word or Power Point.

Necessary skills for a successful candidate:

• Typing speed of 65+WPM, as you will be typing customer information in while on the phone.
• A good mindset, enabling a confident and calm persona while interacting with clients and their customers.
• Good working memory and organization.

Vaccination Policy:

Employer:

The Clever Office provides virtual administration services such as Bookkeeping, Virtual Office, Virtual Reception/Phone Answering, Mailbox Rental, etc.

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