| Job Description:
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Job #: 2026-21
Vacancy Status: One (1) upcoming vacancy
Job Type: Extended Contract Full-Time
A career at the Town of Collingwood is more than a job; it’s a pathway to thrive. Here, you’ll be part of a leading-edge team working together to provide excellent services, progressive and accountable decision-making, collaboration and advocacy based on our values of leadership, integrity, respect, excellence, and financial stewardship.
If this resonates with you and you’re passionate about creating meaningful community impact, then read on!
The Opportunity
Reporting to the By-Law Supervisor, the Coordinator, By-law Services manages administrative tasks and coordinates operations within the Division, including the Short-Term Accommodation (STA) Licensing Program. This role handles enquiries, provides exceptional customer service, maintains data integrity, and participates in various research initiatives and projects. Additionally, the position assists with administering the parking enforcement program, manages licence applications, develops communication materials, and represents the Town at various public meetings and consultations on behalf of the Division. Balancing multiple responsibilities, the By-law Coordinator ensures smooth functioning across the By-law Services Division.
What You Will Do
- Manage investigation, inspection, and enforcement data in accordance with legislative requirements and Town By-Laws and/or policies using software such as Cityview and Hotspot.
- Assist with preparing various court documents, including drafting Part III information, summonses, and motions.
- Coordinate the various administrative tasks, associated with the Town’s Administrative Monetary Penalty System (AMPS) By-Law, including to responding to enquiries and maintaining an accurate record and database of appeals.
- Respond to By-Law Complaints and enquiries promptly and professionally, ensuring appropriate documentation, and referral to relevant staff and/or other departments/divisions.
- Assist in developing, implementing, and evaluating Division policies and procedures.
What We Offer
- Comprehensive benefits and perks: We offer a diverse range of benefits that cover health, dental, and family assistance, as well as membership in the OMERS pension plan for a secure future.
- A place to excel: We don’t just support ambitions, we cultivate them. With paid training opportunities, we help shape the skills that are essential to your professional development.
- A collaborative and supportive team: We foster a dynamic culture that thrives on the spirit of collaboration. We encourage open communication, value diverse perspectives, and celebrate the strength that comes from teamwork.
A fulfilling career: We understand that job success is rooted in personal well-being and balance. Our dynamic work environment allows you to excel professionally while also being part of the vibrant, adventurous community that is uniquely Collingwood.
Why Collingwood
Located north of Toronto and nestled along the shores of Georgian Bay, Collingwood is an inclusive community that offers a healthy and active lifestyle in a beautiful waterfront setting, anchored by a responsible government, strong business and nonprofit networks, and an animated downtown. It offers the ideal blend of small-town charm and modern amenities, including a vibrant downtown that boasts world-class shops, restaurants, and cafes.
Collingwood’s ongoing commercial and residential growth makes it the ideal place to flourish personally and professionally. |
| Qualifications:
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Skills and Experience
- Ability to research and interpret Provincial and Federal Statutes and Regulations, including the Provincial Offences Act, the Municipal Act, and Municipal By-Laws, such as Property Standards, Animal Control, and the Town’s Licensing By-Laws.
- Excellent administrative, communication, interpersonal, organizational, time-management, and public relations skills, together with the ability to use tact, and discretion, and to deal courteously and effectively with the public, and fellow staff members.
- Ability to multi-task, cope with interruptions, work under pressure to meet multiple deadlines, and exercise discretion and good judgment, particularly when handling highly confidential/sensitive information. Possess high degree of personal initiative and integrity.
- Ability to work independently in the absence of supervision, be a team player, be self-motivated and communicative.
- Working knowledge of Windows and Microsoft Office applications and office equipment. Previous experience with By-Law and administrative software, (i.e. Cityview, HotSpot, WorkTech, eScribe, Great Plains, or The Ontario Municipal Records Management System) is an asset.
Qualifications
- Diploma in Business Administration, Public Administration, Public Policy, By-Law Enforcement, Police Foundations, or related field.
- Two (2) years of previous administration/office experience. Previous work experience in a municipal or public sector environment is an asset.
- Completion of or enrollment in the Municipal Administration Program would be an asset.
- Valid Class “G” Driver’s License and current Driver’s Abstract satisfactory to the Employer. Ability and willingness to travel within the community as required.
- Possess a current Criminal Record & Judicial Matters Check (Level 2) with results satisfactory to the employer, and a valid standard first aid & CPR/AED Level C certification (or willing to obtain).
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