Client Services – Summer Student Position

Summer Contract position, ending August 28th, 2026

Job Description

Client Services Position: Supporting the Information and Resource department

• Provide quality customer service to the public seeking program and service information
• Operate multi line phone system, directing calls and taking messages
• Assist with creating, developing and maintaining agency social media accounts - posting, responses, etc. (Twitter, Facebook, Instagram)
• Update job board and job listings
• Provide computer support to participants accessing services: online job search resources/resume development
• Schedule in office appointments for Agency services
• Provide administrative support, creating forms, photocopying, faxing, etc.
• Collect daily statistics on services provided and client feedback
• Promote agency programs and services to the public
• Other duties as assigned

Qualifications:

• Strong customer service, communication skills
• Demonstrate flexibility in duties and roles assigned
• Administrative Skill; Computer Knowledge and application skills navigating social media platforms
• Ability to work as part of a team
• Candidate should be a student interested in social services or related

To apply for this job, you must:

• Be aged between 15 and 30 years old on the start date of the job;
• Have a valid Social Insurance Number (SIN); and
• Be a Canadian citizen, a permanent resident of Canada, or a person who has been granted refugee status in Canada.

We thank all applicants for their interest in this opportunity; please note that only those candidates selected for an interview will be contacted