Patient Services / Administration

by | Aug 28, 2026

Website Georgian Bay Family Health Team

primary health care organization

Job Title: Patient Services / Administration
Work Hours: Full-Time – Permanent

  • 40 hours per week
  • Monday to Friday predominantly within the hours of 8am to 5pm
  • There is also a requirement for one evening shift (11am to 7pm) in rotation
Wage: $37,667 to $43,667 per annum depending on experience.
Anticipated Start Date: September 2026
Location: Collingwood, ON
Job Description: The Georgian Bay Family Health Team is seeking an experienced administrator to join our Family Health Team. Our progressive, multi-disciplinary team is a key player within the South Georgian Bay region, proud of the solid relationships and history of collaboration with all our community partners. We work in a professional and collegial environment, use an up-to-date electronic medical records system (EMR), and offer many opportunities for ongoing training and professional development. The Georgian Bay Family Health Team (GBFHT) provides a host of primary care services including Lung Health, Diabetes, Healthy Aging, Nutrition Counselling, Mental Health Programs, Cardiovascular Rehabilitation, Physiotherapy and Ontario Telemedicine Network (OTN).

We are seeking an energetic person with excellent communication skills, both written and verbal, to provide general administrative support to our interdisciplinary health providers. In addition to performing reception duties and answering phone enquiries in our busy patient services department, you will administrate a specific program(s) and support the clinician providers in scheduling and data reporting, and various other duties as required.  This role will also require the ability to evaluate EMR user requirements, make simple form changes in the EMR or online platform, and escalate these requests as needed. This requires a detail-oriented and analytical thinker who enjoys technical challenges.

 Key responsibilities:

  • Provide general administrative support to an interdisciplinary health care team
  • Perform reception duties
  • Answer phone enquiries
  • Support clinical providers in scheduling and data reporting
  • Evaluate EMR user requirement
  • Complete simple form changes in the EMR or online platform

Benefits

  • Opportunity to work with a collaborative and dedicated healthcare team
  • Meaningful work that supports the delivery of quality primary care throughout the Georgian Bay region
  • A professional and supportive work environment where initiative and excellence are valued
  • A comprehensive health, drugs, vision and dental package and Healthcare of Ontario Pension Plan (HOOPP)
Qualifications: Experience:

  • Minimum 3 years administration, and/or customer focused experience
  • Certificate in Medical Office Administration or similar, an asset
  • Strong working knowledge of MS Word and Excel is required
  • Experience with other Microsoft products; Teams, PowerPoint, etc. an asset

Skills:

  • A professional telephone manner and excellent interpersonal skills
  • Attention to detail
  • A strong team player
  • Excellent problem-solving skills
  • EMR skills an asset

Requirement:

  • Successful candidate will be required to provide a Vulnerable Records Check
  • The interview process will include a test of written communication and technical skills
Employer: Georgian Bay Family Health Team
How to Apply: We look forward to reading your cover letter highlighting why you would be a good fit with our team. Send this along with a copy of your resume to [email protected].
Date Posted: Aug 28, 2026 Posting Expires: Sep 27, 2026

*This posting has been provided by an external employer.

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To apply for this job please visit gbfht.ca.