Spa Concierge/Reception

We are currently seeking passionate and dedicated individuals to join our incredible team. This position will require successful candidates to be trained on guest greeting, check in and check out, appointment bookings, educate guests on products in our boutique, be responsible for overall spa cleanliness and stocking, and act as a true team player.

Responsibilities:

• Communicate effectively, positively, and professionally at all times
• Answer phones and receive walk in guests to answer questions regarding the spa, amenities and services, and to book appointments
• Speak to the spa services, be able to provide descriptions of the Volcanic Rock Therapy and each service we offer
• Maintain a thorough understanding and develop a deep comprehension of iwa Spa’s Booker platform
• Work as a team to maintaining the cleanliness of the spa – lounge, retail boutique, change rooms, laundry, filling and emptying the dishwasher and other duties as assigned
• Assist guests in finding the perfect products from our gorgeous iwa Spa Boutique
• Work closely with colleagues to maintain a polished, professional spa environment
• Be positive and friendly, helping to maintain a quality, team oriented work environment

We Offer:

• On-site Training
• Competitive wages
• Tons of perks!